Privacy Policy

1. Controller

The controller of personal data processed via this website is Alter Vision Group s. r. o., Betliarska 3809/22, 851 07 Bratislava, Slovakia, Company ID (IČO): 57120706 (the “Company”, “we”, “us”).

Contact for privacy matters: info{'@'}altervision.group.

2. Scope

This Privacy Policy describes how we process personal data when you visit https://altervision.group (and related environments such as https://dev.altervision.group), use our contact form, or otherwise interact with our online presence.

3. Data we process

Contact form: name, e-mail address, message content, language preference, approximate time of submission and technical anti-abuse signals necessary to protect the form.

Technical data: IP address (or truncated/anonymised form), browser type, device type, pages visited, referrer, and similar server or analytics logs.

Cookies and similar technologies: language preference cookie, cookie-consent preference, and — only if you allow analytics — Google Analytics cookies/identifiers.

4. Purposes and legal bases (GDPR)

Responding to enquiries and potential business communication — Art. 6(1)(b) or (f) GDPR (pre-contractual steps / legitimate interest in answering business requests).

Operating, securing and improving the website — Art. 6(1)(f) GDPR (legitimate interest).

Analytics measuring traffic and feature usage (including contact form and service interest) — Art. 6(1)(a) GDPR (consent), where required.

Compliance with legal obligations — Art. 6(1)(c) GDPR.

5. Cookies

Necessary cookies: store your selected language and your cookie preferences. These are essential for a functional site and do not require consent under ePrivacy rules for strictly necessary storage.

Analytics cookies: used only after you accept analytics (or configure them in the cookie banner). You may reject analytics; the site will still work.

You can change your choice at any time via “Cookie settings” in the website footer.

6. Recipients and processors

Hosting and e-mail delivery providers that process data on our instructions to run the website and deliver contact messages.

Google Ireland Limited / Google LLC — Google Analytics (if you consent to analytics) and security/anti-abuse verification services used to protect forms from automated abuse. These providers may process data outside the EEA under appropriate safeguards (e.g. Standard Contractual Clauses).

We do not sell your personal data.

7. Retention

Contact messages are kept as long as needed to handle your request and for related legitimate business records (typically up to 3 years unless a longer period is required for legal claims or statutory duties).

Server and security logs are kept for a limited period needed for security and diagnostics.

Analytics data is retained according to the retention settings configured in Google Analytics.

Cookie preference records are kept for up to 12 months, then asked again.

8. Your rights

Under the GDPR you may have the right to access, rectify, erase, restrict processing, object to processing based on legitimate interests, and data portability, as applicable.

Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.

You may lodge a complaint with the Office for Personal Data Protection of the Slovak Republic (Úrad na ochranu osobných údajov SR) or another supervisory authority in the EU.

9. Security

We apply appropriate technical and organisational measures to protect personal data, including transport encryption (HTTPS), access controls and automated abuse protection on the contact form.

10. Changes

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change accordingly. Continued use of the site after changes constitutes acknowledgment of the updated policy where permitted by law.